DWF LLP is a multinational law firm headquartered in Manchester with 30 offices across the world. The firm has been ranked the 10th overall most innovative legal business in Europe in the 2017 Financial Times Most Innovative Lawyers Report and scored highest of all firms in Europe for innovation in the business of law.
DWF’s initial challenge was to make cost savings of two products rolled into one to rationalise solutions.
Because of the acquisition of other firms, it became apparent that legacy technologies were causing increasing costs in infrastructure and, ultimately, slowing any deployment of print applications to the newly acquired users.
DWF’s print solutions managed the printing macros from applications to the printers (MFDs) and email thread printing.
The printing software would ultimately replace the solutions from two separate products across a large infrastructure. The new solution would improve IT support and management by simplifying the user experience.
The implementation, roll out, training and scalability of the solution across the large and geographically spread organisation was a factor in choosing the right product.
The firm wanted evidence of the cost saving of using electronic stationery and email printing at a granular level with detailed reports.
User productivity is a major concern, especially with the increased expectation to use electronic stationery with signatures. A solution was needed that was also easy roll out across remote desktops and intuitive to use in a homeworking and flexibility office environment.