Wright Hassall is a full service law firm, serving regional and national clients from their Headquarters in Leamington Spa. There are 250 people across the firm, working from iManage as their Document Management System and using Canon MFDs.

The Challenge

Wright Hassall has been using Kappris since 2013 as part of their print management project and made huge gains in controlling paper, print, ink and time costs. The long-term challenge is to continuously reduce and ultimately remove paper from the business.

In 2019 the challenge was to have staff working from home (or anywhere) but without the reliance on paper, printers and paper processes.

Implementation

The initial implementation of Kappris was in 2013 to remove legacy macros and streamline print and device management.  Since that time, Wright Hassall has benefited from the continued development of Kappris which lead to an easy upgrade path.

Features

Using the e-signature feature of Kappris has sped up document production within the firm.  PAs and lawyers can now sign their own documents with a click of a button from within the office application. 

There is no longer a need to print a document for signature then later scan the hard copy to send on digitally, and thus leaving behind a hard copy to either file or shred.

The e-signature feature works particularly well with electronic stationery from an intuitive-to-use toolbar in Word then securely converts to PDF.

Sending out signed letters and legal forms, in a PDF format, by email is now a very quick and easy process.

“Using Kappris e-signatures has given us assurances that we are operating securely whilst working through unprecedented changes.”

James Hamilton

Head of IT, Wright Hassall

User Friendly

The minimum amount of training is needed which benefits homeworkers and inducting new staff during the pandemic.

Wright Hassall users were given a 10 minute training session.  This briefing was all that was needed for users to pick up the features of Kappris and they were using it immediately when they returned to their desks.  

This training has given the users a positive attitude to a new way of working and helped to reduce the need for IT resource to guide users on how to use the software.

Support

The support and development team at Kutana were available to answer and guide Wright Hassall during the initial learning curve on how to use the administration tools. 

The Kutana development team periodically release software enhancements and the firm has been eager to implement these.  The firm has also been impressed that they have always been on hand if there is a problem or a better way to add features.

“Kappris is a really valuable time saving tool.  We have to sign and certify a wide range of documents on our transactions. Kappris allows me to very quickly sign and send my documents at the click of a button “

Lucie Byron

Partner, Banking and Finance Team, Wright Hassall

“I feel that my team trust me to complete a document on their behalf now that I have delegate rights to their signatures.  I can now do so much more in my role to support the fee-earners in my team.” 

Sarah Cottey

PA & Secretarial Team Leader, Wright Hassall